Orders are shipped out within 5-7 business days from initial purchase date. Preorders have a 2-5 business day processing before being shipped out.
If an item is to get lost, please contact your postal service because Bling Kouture NYC is not responsible for any lost packages.
We do not offer refunds or returns on items. All items are final sale.
If you do have a problem regarding the quality of the jewelry, i.e it arrived broken, please contact our customer care team at firstname.lastname@example.org We are more than happy to troubleshoot any issues.